How do I request a refund? If you believe you have suffered a loss in connection with a replacement check you received that was posted to your account, please contact us at the following address: LendingClub Bank, National Association One Harbor St., Suite 201 PO Box 55063 Boston, MA 02205-8031 To provide you with the best possible service in our ongoing business relationship on your behalf, we may need to contact you by phone through your account from time to time. Text messages or emails. However, we must first obtain your consent to contact you about your account, as we must comply with the consumer protection provisions of the Federal Telephone Consumer Protection Act 1991 (TCPA), the CAN-SPAM Act and related federal regulations and ordinances of the Federal Communications Commission (FCC). As a general rule, you are not allowed to make additional deposits after opening your account until the due date. There are exceptions to this general rule, such as. B CDs from 182 to 364 days and all IRAs. Please review your disclosure of products and fees to determine if additional deposits are permitted for your account. If you use this procedure, you can receive up to $2,500 of your refund (plus interest if your account receives interest) within 10 business days of receiving your request and the remainder of your refund (plus interest if your account receives interest) no later than 45 calendar days after receiving your request. If we are required to reimburse the government (state or federal government) all or part of any benefit or other payment deposited into your account for any reason, you agree that, without notice, we may deduct the amount returned to the government from your account or any other account you have with us, can deduce. unless the deduction is prohibited by law.
If the funds in your account (your accounts) are not sufficient to reimburse us in full, each owner and co-owner will be jointly and severally liable to us for the balance. We are not responsible for payments credited or not credited to your account due to government error or negligence. If, for any reason, we are required to reimburse the federal government all or part of a performance payment made directly to your account, you authorize us to deduct the amount of our liability to the federal government from the account or other account you have with us without notice and at any time. unless prohibited by law. We may also use any other remedy to recover the amount of our liability. We may charge a fee for anyone who does not have an account with us and who cashes a cheque, bill of exchange or other instrument written to your account. We may also require reasonable identification to cash such cheque, draft or other instrument. We may decide which identification is appropriate in the circumstances and such identification may be documentary or physical and may include the collection of a fingerprint or fingerprint. With the exception of transfers of consumer electronic devices which are subject to Regulation E, you agree that if we provide you with services tailored to your account to identify and limit fraud or other unauthorized transactions against your account, such as .B positive payment or commercially reasonable security procedures, and you refuse such services, are responsible for any fraudulent or unauthorized transaction that may have been prevented by the services we offer.
unless we acted in bad faith or to the extent that our negligence contributed to the damage. If we have offered you a commercially reasonable security procedure that you object to, you agree to be responsible for any payment order, authorized or not, that we accept in accordance with another security method you choose. A temporary direct debit authorization affects your account balance – For debit card purchases, merchants may request a temporary suspension of your account for a certain amount of money, which may be greater than the actual amount of your purchase. In this case, our processing system cannot determine that the amount of the lock exceeds the actual amount of your purchase. This temporary suspension and the amount charged to your account will eventually be adjusted to the actual amount of your purchase, but it may take up to three days for the adjustment to be made. Until the adjustment, the amount of money in your account available for other transactions will be reduced by the amount of the temporary suspension. If another transaction is submitted for payment of more than the remaining funds after deduction of the amount of the temporary holdback, that transaction is an insufficient funds transaction (NSF) if we do not pay it, or an overdraft transaction if we pay it. You will be charged an NSF or overdraft fee in accordance with our overdraft or NSF fee policy. You will be charged the fee even if you had enough funds in your account, if the amount of the holdback would have been equal to the amount of your purchase. .